Connect Fluent Forms to Campaign Monitor

Connect Fluent Forms to Campaign Monitor

Connect Fluent Forms to Campaign Monitor and every form submission becomes a subscriber in the Campaign Monitor list you choose. ClickSyncr for Campaign Monitor adds a native Fluent Forms integration with per-form feeds: connect your API key once, pick a list, map your fields, save. No code and about two minutes per form.

Before you begin

You need three things: the ClickSyncr for Campaign Monitor plugin activated, Fluent Forms active, and a Campaign Monitor account with permission to create an API key. The key is stored once and shared across every supported builder on the site.

Get your Campaign Monitor API key

  1. Log in to Campaign Monitor (login.createsend.com) and open Account Settings → API keys.
  2. Reveal the account API key and copy it.
  3. Paste it into any ClickSyncr Campaign Monitor panel. One key serves the whole site: once one builder saves it, every other builder reuses the connection automatically.

Treat the key like a password. Anyone holding it can read and modify your Campaign Monitor audience.

Fluent Forms setup, step by step

  1. Open the form’s integrations. Edit a form, then Settings & Integrations → Marketing & CRM Integrations, and add Campaign Monitor (ClickSyncr).
  2. Configure the feed. Pick the list, set the email field, map the rest, and keep the feed enabled.
  3. Optional: set a consent field. Set an optional consent field (a checkbox, acceptance or radio). When a visitor leaves it unticked, nothing is sent to Campaign Monitor at all: by design, no contact record, no email. The same applies when you set the form’s status to Not synced.
  4. Save the feed. Every new submission now syncs to Campaign Monitor.
The form's integration feeds with the Campaign Monitor QA feed enabled.
The form’s integration feeds with the Campaign Monitor QA feed enabled.

Email, name, and list fields

Every builder maps the same schema: Email (required), the standard Name field, and the selected list’s custom fields (phone, company and any you define), mapped by name with each field’s type shown. Fields are per list, so the mapping rows follow the list you choose. Campaign Monitor matches subscribers by email, so a repeat submission resubscribes the same person instead of creating a duplicate. An unmapped field is simply skipped and never overwrites existing data with a blank value.

Lists, clients, and confirmed opt-in

Lists belong to clients in Campaign Monitor, so the list picker shows every list with its owning client and live subscriber count: useful when an agency account manages several brands. The panel also reads each list’s real confirmed opt-in setting. When it is on, Campaign Monitor emails a confirmation before the subscriber joins, and the panel says so in a banner before you save, so there are never surprises about who receives what.

Verify the sync

Submit the form on the front end (not the admin preview) with a test address you can recognise, filling every mapped field. In Campaign Monitor, open the list and search for your test address under Subscribers. If the list uses confirmed opt-in, the subscriber appears after they click the confirmation email. Back in WordPress, the ClickSyncr entry in the admin bar shows per-form sync counts and the last error, if any: a quick pulse check without leaving the site.

Troubleshooting

Symptom Cause and fix
Lists don’t load after pasting the key Copy the account API key from Account Settings → API keys in Campaign Monitor and paste it exactly.
The subscriber never appears If the consent box was left unticked, or the form’s status is Not synced, nothing is sent to Campaign Monitor by design. Otherwise check the list’s confirmed opt-in setting: the subscriber joins only after clicking the confirmation email.
A custom field stays empty Fields are per list. Check the mapping row and confirm the field exists on the list you selected.
Sync stopped working Check the admin-bar health menu for the last error. An invalid or rotated API key is the usual cause; paste the new key in any builder and it updates everywhere.

Does this work with the free Fluent Forms?

Yes. The Campaign Monitor (ClickSyncr) integration registers in the free Fluent Forms as a native integration feed.

Can one site sync several forms to Campaign Monitor?

Yes. Each form carries its own feed with its own list and mapping, all sharing the one site-wide key.

Other form builders

ClickSyncr for Campaign Monitor also connects Contact Form 7 · WPForms · Gravity Forms · Ninja Forms · Formidable Forms · Forminator. Overview and features: Campaign Monitor integration for WordPress. Browse all ClickSyncr integrations.

“Campaign Monitor” is a trademark of Campaign Monitor Pty Ltd. ClickSyncr for Campaign Monitor is an independent integration and is not affiliated with, endorsed by, or sponsored by Campaign Monitor Pty Ltd.

Built by Renzo Johnson