Connect Gravity Forms. Send every lead to EmailOctopus.

Connect Gravity Forms to EmailOctopus

Connect Gravity Forms to EmailOctopus and every form submission becomes a subscriber in the EmailOctopus list you choose. ClickSyncr for EmailOctopus adds a native Gravity Forms feed add-on: connect your API key once, pick a list, map your fields, save. No code and about two minutes per form.

Before you begin

You need three things: the ClickSyncr for EmailOctopus plugin activated, Gravity Forms active, and a EmailOctopus account with permission to create an API key. You store the key once, and every supported builder on the site then shares it.

Get your EmailOctopus API key

1. Log in to EmailOctopus and go to Developer → API keys (dashboard.emailoctopus.com/developer/api-keys).
2. Click Add key, name it, and copy the key.
3. Paste it into any ClickSyncr EmailOctopus panel. One key serves the whole site: once one builder saves it, every other builder reuses the connection automatically.

Treat the key like a password. Anyone holding it can read and modify your EmailOctopus audience.

Gravity Forms setup, step by step

1. First, connect your API key once. Go to Forms → Settings → EmailOctopus and paste your API key. Saving it here fills the shared key everywhere, and vice versa.
2. Next, create a feed on your form. Open a form, then Settings → EmailOctopus and click Add New. Name the feed.
3. Then choose the EmailOctopus list. The picker lists every list in your account, and the list’s own fields appear below it the moment you choose one.
4. Then map your form fields. Email is the required mapping; the rest of the list’s fields load automatically with their types shown.
5. Finally, set an optional consent field. Set an optional consent field (a checkbox, acceptance or radio). A ticked box subscribes the contact right away; an unticked box sends them as pending, so EmailOctopus asks for confirmation before they join the list.
6. Save the feed. From then on, every submission that passes the feed syncs.

Email, name, and list fields

Every builder maps the same schema: Email (required) plus the selected list’s own EmailOctopus fields (first name, last name and any you define), and the panel maps them by tag, showing each field’s type. Fields are per list, so the mapping rows follow the list you choose, and the plugin sends number fields as real numbers, so they match the type you set in EmailOctopus. EmailOctopus upserts contacts by email, so a repeat submission updates the same contact instead of creating a duplicate. Also, ClickSyncr simply skips an unmapped field and never overwrites existing data with a blank value.

Typed fields and honest status choices

Two details make this integration feel native. First, fields are per list: pick a list and the mapping rows show that list’s own fields, including typed number fields that the plugin sends as real numbers. Second, the panel reads the list’s real double opt-in setting, so the subscriber-status choices always describe what will actually happen: subscribed right away, or pending until EmailOctopus’s confirmation email is clicked.

Verify the sync

Submit the form on the front end (not the admin preview) with a test address you can recognise, filling every mapped field. In EmailOctopus, open the list and find the contact. A pending contact means EmailOctopus sent its confirmation email first: either the list uses double opt-in, the form’s status is set to Pending, or the consent box was left unticked. Back in WordPress, the ClickSyncr entry in the admin bar shows per-form sync counts and the last error, if any: a quick pulse check without leaving the site.

Troubleshooting

Is this a Gravity Forms feed add-on?

Yes. ClickSyncr for EmailOctopus registers a standard Gravity Forms feed add-on, so feeds behave exactly like the Gravity Forms integrations you already know.

Do I need a specific Gravity Forms license?

Any license tier works. The plugin only needs Gravity Forms itself active on the site.

Other form builders

ClickSyncr for EmailOctopus also connects Contact Form 7 · WPForms · Ninja Forms · Fluent Forms · Formidable Forms · Forminator. Overview and features: EmailOctopus integration for WordPress. Browse all ClickSyncr integrations.

“EmailOctopus” is a trademark of Three Hearts Digital Ltd. ClickSyncr for EmailOctopus is an independent integration and is not affiliated with, endorsed by, or sponsored by Three Hearts Digital Ltd.

Frequently asked questions

Which Gravity Forms consent values allow a submission to reach EmailOctopus?

The consent check recognises yes, true, on, checked, and the checked value 1. It rejects empty answers and explicit negatives such as no, false, off, and unchecked. Recognised checkbox types can also use another nonempty value unless it is an explicit negative. Choose the actual consent input in Gravity Forms, then test its checked and unchecked answers.

How does Gravity Forms send number fields to EmailOctopus?

The integration checks the field type loaded from the selected EmailOctopus list. For a number field, it removes commas and converts a numeric answer to a number. If the remaining value is not numeric, the client sends cleaned text instead; it does not repair the answer. Validate the Gravity Forms input and check the actual result returned by EmailOctopus.

Why do EmailOctopus sync counts stay unchanged after a Gravity Forms submission?

ClickSyncr excludes skipped results from both success and failure counts. Missing form credentials, a missing destination, an invalid email, or refused consent can therefore leave the counters unchanged. Check that the Gravity Forms feed and its conditions allowed the test entry through. Then submit a valid test with consent given. A stationary counter alone does not establish whether the contact was sent to EmailOctopus.